news Epicor adds AI agent to automate RFQs, speed supplier communications Epicor will streamline procurement workflows using generative AI to extract pricing and lead times from emails — and will price the new service based on the value it delivers. By Anirban Ghoshal Sep 4, 2025 3 mins ERP Systems Generative AI opinion A blueprint for scaling 1:1 personalization in modern retail Personalization isn’t just marketing — it’s the key to making every shopper feel seen, and retailers can finally scale it. By Kamanasish Kundu Sep 4, 2025 7 mins E-commerce Services Generative AI Retail Industry opinion 8 venial sins of IT management Worried you’re making mistakes running your IT department? Here are eight more mistakes to worry about that probably aren’t on your to-don’t list already. By Bob Lewis Sep 4, 2025 7 mins IT Leadership IT Management interview What makes a CIO legendary? Developing the human side of IT What does it take it to build and lead a resilient technology organization, spearhead ambitious digital transformations, and deliver game-changing value again and again? For truly great CIOs, it all starts with people. By Dan Roberts Sep 4, 2025 14 mins Business IT Alignment Digital Transformation Staff Management news Why are tech firms offering the feds such deep discounts? The government's sheer size is one reason, as ServiceNow, Microsoft join Oracle in providing US GSA with sweet deal. By Paul Barker Sep 3, 2025 5 mins Government IT Software Licensing Vendors and Providers opinion Beyond the business case: A playbook for securing board-level buy-in It’s not just the tech or ROI — boards buy into stories that connect vision, context and their own stake in the transformation. By Jason Hood Sep 3, 2025 8 mins IT Leadership IT Strategy Staff Management opinion What AI tools actually deliver versus the hype machine In a market flooded with AI jargon, lasting advantage comes to those who cut through the noise and offer real value, and real solutions. By Cormac Whelan Sep 3, 2025 6 mins Generative AI IT Strategy Staff Management opinion Planning theater: Where great strategies go to die Agile rituals are great, but without tracking constraints and dependencies live, your transformation will stall. By John Reuben Sep 3, 2025 13 mins Digital Transformation IT Strategy Project Management feature Tech leaders: Are you balancing AI transformation with employee needs? While headlines focus on AI-driven layoffs, leading companies are taking a different approach by using the groundbreaking tech to bolster their workforce rather than replace it. By Maria Korolov Sep 3, 2025 11 mins CIO Digital Transformation Generative AI case study Optimizing patient care at Sanofi through AI The multinational healthcare and pharmaceutical company can now make better decisions, reduce errors, and accelerate development of therapeutic solutions. By Nuria Cordón Sep 3, 2025 7 mins Generative AI Healthcare Industry ICT Partners news Coinbase CEO: Developers who don’t use AI will be fired In a recent interview, Brian Armstrong relayed that software engineers have been fired at the cryptocurrency exchange for not embracing AI — and that AI now participates in decision-making processes for the business at large. By 이지현 and CIO staff Sep 3, 2025 6 mins Artificial Intelligence Developer IT Leadership news SAP data sovereignty service lets customers run cloud workloads inside their data centers SAP Sovereign Cloud On-Site “delivers the highest levels of data, operational, technical, and legal sovereignty.” By John E. Dunn Sep 2, 2025 1 min Data Center ERP Systems Private Cloud opinion Why LLMs fail science — and what every CPG executive must know AI’s great at sparking ideas, but in CPG, only real-world testing proves what works — and that’s where the winners will stand out. By Kumar Srivastava Sep 2, 2025 10 mins Generative AI Life Sciences Industry Science Industry opinion Building the digital C-suite: Lessons from CIA’s security integration How cross-functional leadership alignment became essential for secure, scalable digital transformation at the world’s premier foreign intelligence service. By Jennifer Ewbank Sep 2, 2025 9 mins Digital Transformation IT Leadership Security opinion Rethinking the IT organization for the agentic AI era Agentic AI marks a pivotal moment for how work will get done in tomorrow’s enterprise. These five questions will help CIOs better understand how they might restructure IT operations to facilitate business success. By Isaac Sacolick Sep 2, 2025 10 mins Artificial Intelligence IT Leadership IT Strategy news AI is taking over junior IT positions Entry-level technology positions are among those most affected by the rise of artificial intelligence. By Raquel C. Pico Sep 2, 2025 3 mins Careers opinion The cost of complexity: Why consolidation remains IT’s biggest missed opportunity IT leaders don’t lose sleep because they have too few tools. They lose sleep because they have too many. By Dharmesh Jagwani Sep 2, 2025 5 mins Change Management Digital Transformation IT Strategy feature Vendor pricing experiments leave CIOs’ AI costs in flux Some AI providers are evolving pricing rates or models every month as competition, a race for market dominance, and high computing costs create competing pressures. By Grant Gross Sep 1, 2025 6 mins Artificial Intelligence Budgeting Technology Industry feature Spotlight report: IT careers in the AI era AI is not only changing the world at large, it’s radically changing the professional worlds of all IT workers—from developers and SOC analysts, to helpdesk staff, I&O teams, enterprise architects, and CIOs. What new skills and knowled By CIO staff Sep 1, 2025 1 min Artificial Intelligence Careers Generative AI feature Employee retention: 7 strategies for retaining top talent A comprehensive employee retention program is a key differentiator in tight talent markets. Here’s how to reduce employee turnover, retain top talent, and establish an engaged workforce. By Mary K. Pratt Aug 29, 2025 9 mins Hiring Staff Management feature Join our live discussion – CIO Essential Insights: IT careers in the AI era A deep dive into the impact AI is having on IT roles and careers, and the shape of IT organizations going forward. Join host John Gallant and a panel of expert CIOs to share the latest essential research data for CIOs – this month focusing on IT care By Matt Egan Aug 29, 2025 3 mins Artificial Intelligence Careers Generative AI opinion The end of dashboards? GenAI and agentic workflows transform business intelligence Analytics dashboards are fading — GenAI and agentic AI are giving orgs real-time insights that lead straight to action, not just reports. By Dion Eusepi Aug 28, 2025 10 mins Business Intelligence Generative AI IT Strategy feature Gen AI descends into disillusionment Inconsistent results, hallucinations, and a lack of use cases tolerant to inaccuracies have sent generative AI into a downward hype cycle. By Grant Gross Aug 28, 2025 7 mins Generative AI IT Strategy feature 6 courses for IT leaders navigating AI change management Considering what’s at stake, heads of tech facing AI adoption need to get up to speed fast on the best practices around AI change management. These courses are designed to help navigate the ever-shifting terrain with confidence. By Sarah White Aug 28, 2025 5 mins CIO Certifications Change Management opinion Beyond siloed AI: How vertical and horizontal intelligence create the truly smart enterprise The real magic of AI happens when deep, system-specific smarts meet cross-enterprise intelligence — together they transform work. By Chinmay Shepal Aug 27, 2025 8 mins Artificial Intelligence Digital Transformation IT Strategy opinion The power of strategic pause: Reclaiming productivity through intentional white space Hitting pause isn’t wasted time — it’s how leaders refocus, cut the noise and finally get real work done. By Nick Colisto Aug 27, 2025 7 mins Careers IT Leadership Staff Management news Salesforce AI Research unveils new tools for AI agents A simulated enterprise environment, benchmark, and account data unification tool intend to help customers transform into agentic AI enterprises. By Thor Olavsrud Aug 27, 2025 3 mins Artificial Intelligence Salesforce Automation Technology Industry interview What CIOs must do before the next cyberattack Think your tech’s ready? Cybersecurity pro Dan Lohrmann says CIOs need sharper defenses and leadership prep before hackers hit. By Tabish Ali Aug 27, 2025 4 mins Cyberattacks Fraud Ransomware news Salesforce: Latest news and insights Here’s what you need to know about the cloud-based CRM vendor’s latest product and company news. By CIO staff Aug 27, 2025 16 mins CRM Systems Salesforce.com Technology Industry feature Here’s how top CIOs build highly effective AI teams The flood of organizational requests for AI requires a strategic and structured approach driven by dedicated teams tightly aligned with business requirements. By Robert Mitchell Aug 27, 2025 14 mins CIO IT Strategy IT Training interview AI-powered transformation at ConocoPhillips is fueling the future Chief digital and information officer Pragati Mathur details how the oil and gas production company moves from AI potential to performance. By Martha Heller Aug 27, 2025 7 mins Business IT Alignment CIO Mining, Oil, and Gas opinion America’s AI Action Plan and the risk of sprinting ahead without trust The US AI race won’t be won by speed alone — without trust and regulation, dominance could collapse before it begins. By Charlyn Ho Aug 26, 2025 8 mins Data Governance Data Privacy Regulation opinion Predictive vs. generative AI: Which one is right for your business? Generative AI may dazzle, but predictive AI is the real game-changer for hiring, promotions and workforce planning. By Gershon Goren Aug 26, 2025 5 mins Generative AI Human Resources Predictive Analytics opinion Choosing the right AI bets: From possibility to focus Too many AI ideas? The winners are the ones that matter to the business, feel natural to use, and are actually doable. By Suvidha Shashikumar Aug 26, 2025 7 mins Artificial Intelligence IT Leadership IT Strategy feature 6 tips for consolidating your vendor portfolio without killing operations When CIOs trim the vendor list, a strategic approach can help unlock savings, while building a foundation for more tailored services and efficient operations. By Rosalyn Page Aug 26, 2025 10 mins Infrastructure Management Software Providers Vendor Management opinion Winning over IT value skeptics: CIO job No. 1 Helping key stakeholders understand the IT value creation process is the key to staving off post-mortems of IT projects gone wrong. By Thornton May Aug 26, 2025 5 mins Business IT Alignment IT Leadership opinion Why complexity is sabotaging AI ambitions Hybrid cloud sprawl and vendor fatigue are creating the ultimate irony: Organizations can't use AI to solve their IT problems because their IT problems prevent them from using AI. By Raghav Potluri Aug 25, 2025 11 mins APIs Data Quality Enterprise Architecture opinion How AI-driven middleware is rewiring cloud integration for the enterprise AI in middleware means no more war rooms. Systems can spot trouble early, reroute traffic and keep your business running smoothly. By Tejas Gajjar Aug 25, 2025 9 mins Artificial Intelligence Critical Infrastructure Infrastructure Management feature The incredibly shrinking shelf life of IT solutions Accelerating changes in technology offerings have companies churning through software and services at a hastening pace. But decisions to replace IT assets shouldn’t be taken lightly. By Mary K. Pratt Aug 25, 2025 8 mins Enterprise Applications Enterprise Architecture SaaS feature AI goes systemic in higher education Academia follows the industry’s lead with CAIOs and AI strategies embedded at every level. By Rachel Curry Aug 25, 2025 7 mins CIO Education Industry ICT Partners opinion The privacy-performance spectrum: Building learning-enabled genAI systems for the enterprise If your AI can’t learn from its mistakes, it’s not intelligent — it’s obsolete. Logging isn’t a risk. It's the price of staying in the game. By Kumar Srivastava Aug 22, 2025 9 mins Data Privacy Generative AI Privacy opinion The bi-modal imperative To become truly AI-first, your business needs a dual strategy of optimization and innovation By Dave Wright Aug 22, 2025 7 mins Artificial Intelligence IT Leadership IT Strategy feature Keeping humans in the AI loop The standard advice for guaranteeing AI safety and accuracy is ensuring human oversight. But even humans have their limits, especially as companies scale up AI deployments. By Maria Korolov Aug 22, 2025 11 mins Digital Transformation Generative AI Human Resources case study The data-driven digital journey defining Boehringer Ingelheim Founded in 1885, the multinational pharmaceutical company has been more recently immersed in an ongoing transformation process based on the notion that behind every piece of data, there’s a person whose life can change for the better. By Esther Macías Aug 22, 2025 7 mins Artificial Intelligence Digital Transformation Healthcare Industry opinion Architecting the next decade: Enterprise architecture as a strategic force If you still think enterprise architecture is paperwork and blueprints, you’re already behind — it’s now the engine of digital survival. By Vijay Joshi Aug 21, 2025 8 mins Edge Computing Enterprise Architecture IT Strategy opinion 6 IT management practices certain to kill IT productivity Sometimes, the best way to fix a broken organization is to stop breaking it. Here’s what you’re doing to keep your staff from getting real IT work done. By Bob Lewis Aug 21, 2025 8 mins IT Leadership IT Management IT Strategy interview Eaton CIO Katrina Redmond on honing IT for operational excellence The multinational power management company’s tech exec has transformed her process optimization roots into a recipe for ensuring ‘better, smarter, faster’ IT. By Dan Roberts Aug 21, 2025 10 mins Business IT Alignment IT Leadership opinion Beyond the CFO’s dashboard: How operational AI is reshaping executive decision-making AI isn’t just crunching numbers — it’s changing how CFOs lead, pushing them to guide insights instead of guarding them. By Ghassan Kabbara Aug 20, 2025 16 mins Business Intelligence CFO IT Strategy opinion Rethinking environment management: How flawed architecture begins with property files Still using property files? You’re not managing environments — you’re babysitting chaos. It’s time to break free and future-proof your architecture. By Sid Dixit Aug 20, 2025 5 mins Cloud Computing Enterprise Architecture Identity Management Solutions feature Why CIOs need to respond to digital sovereignty now As data and clouds go regional, global CIOs feel growing urgency to adapt to an increasingly localized digital era. By Bill Doerrfeld Aug 20, 2025 11 mins CIO Cloud Management ICT Partners 12345678910…748 Show me moreLatestArticlesPodcastsVideos brandpost Sponsored by Adobe Empowering teams with AI: Changing workflows for the future By Toni Vanwinkle, VP of Digital Employee Experience, Adobe Sep 19, 20254 mins Generative AI opinion AI’s bubble trouble: Hype, myth and dotcom déjà vu By Ashutosh DixitSep 19, 20259 mins IT StrategyTechnology IndustryVenture Capital brandpost Sponsored by Palo Alto Networks Is There a Cyber Cold War? 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