Evan Schuman has covered IT issues for a lot longer than he'll ever admit. The founding editor of retail technology site StorefrontBacktalk, he's been a columnist for CBSNews.com, RetailWeek, Computerworld, and eWeek, and his byline has appeared in titles ranging from BusinessWeek, VentureBeat, and Fortune to The New York Times, USA Today, Reuters, The Philadelphia Inquirer, The Baltimore Sun, The Detroit News, and The Atlanta Journal-Constitution. Evan is a frequent contributor to CIO, CSO, Network World and InfoWorld.
Evan won a gold 2025 AZBEE award in the Enterprise News category for this story: Design flaw has Microsoft Authenticator overwriting MFA accounts, locking users out
He can be reached at eschuman@thecontentfirm.com and he can be followed on LinkedIn.
Enforcement of service level agreements (SLAs) could be supercharged through real-time alerts flagging violations and risky behavior. But generative AI’s potential to revolutionize third-party agreements has its limits.
Public cloud and a commitment to data governance has set up the $39 billion financial institution for AI success. Its AI chief believes CIOs taking old-school approaches to AI ROI calculation are likely to miss out.
The judge allowed parts of the case to proceed to trial, but pushed back against accusations that SAP was inappropriately denying a rival access to customer data.
The deal, which has been in the works for more than a year, will deliver a ton of new data for Salesforce users, but the implications for Informatica users are less clear.
The answer might not be in paying more money as much as rethinking IT roles to make tech talent happier.
Are IT pros experiencing a significant drop in demand? Industry observers see a nuanced story of new pressures, risk aversion in both supply and demand, and roles that used to be in IT shifting to lines of business.
CISPE's cloud investment is intended to give businesses a Euro choice that is "immune to disruption, access and potential removal by foreign actors.”
Unclear objectives, insufficient data readiness, and a lack of in-house expertise are sinking many AI proofs of concept. So too are zealous POC greenlighting and misguided pressure from the top.
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